201 E. Windsor Street Monroe NC 28112 | (704) 282-4511

Finance

The Finance and Administration Department consists of 8 divisions:

Accounting
oversees financial reporting and inquiries, accounts payable, and payroll transactions.
Managed by Ashley Ivey, Accounting Manager.
(704-282- 4507)
Fax: (704-282-4643)

Administration
oversees annual budget process, research and analysis, tax billing and administration.
Managed by Lisa Strickland, Finance Director.
(704-282- 4534)
Fax: (704-283-4643)

Customer Service
establishes new utility accounts, addresses customer concerns.
Managed by Dawn Whitesides.
(704-282-4543)
Fax: (704-282-4736)

Payment Center
collects utility payments, tax payments, and all miscellaneous revenues.
Managed by Paula Taylor, Cash Collections Supervisor.
(704-282-4518)
Fax: (704-282-4724)

Revenue / Tax
coordinates tax billing & revenue collection, maintains tax records.
Managed by Bethany Hawver, Revenue Manager.
(704-282-4517)
Fax: (704-282-4724)

Purchasing, Warehouse, and Fleet Maintenance
administers all purchasing, oversees and maintains warehouse, maintains City vehicles and equipment.
Managed by Karen Penegar.
(704-282-4634)
Fax: (704-283-6492)

Utility Billing
distributes utility bills to residents and businesses, oversees meter reading staff.
Managed by Shari Scott, Utility Billing Manager
(704-282-4541)
Fax:  (704-282-5763)

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